1. Introduction & Commitment to Privacy
Australian Dust & Fume Control Pty Ltd (ABN 53 103 245 801, referred to as “ADFC”, “we”, “us”, or “our”) is dedicated to protecting the privacy and confidentiality of personal information entrusted to us by our clients, engineering partners, suppliers, and website visitors. We conduct our business in strict compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, hold, use, disclose, and protect your personal information when you visit our website, request engineering consultations, or engage our industrial dust and fume control services.
2. Personal Information We Collect
The types of personal information we may collect depend on the nature of your interaction with ADFC, and may include:
- Contact Details: Full name, corporate email address, business telephone number, mobile number, job title, and company name.
- Facility & Project Details: Physical factory or plant address, site layout constraints, process machinery specifications, and air extraction requirements submitted for quotations.
- Billing & Commercial Records: Business registration numbers (ABN/ACN), billing addresses, payment terms, and transaction histories.
- Technical & Digital Usage Data: Internet Protocol (IP) address, browser type, device information, operating system, page views, and navigation pathways collected via website cookies.
3. How We Collect Personal Information
We collect personal information through lawful and fair means, primarily directly from you when you:
- Submit an online enquiry, custom quotation request, or contact form via our website;
- Communicate with our engineering and project delivery teams by telephone, email, or in-person site visits;
- Provide engineering drawings, scope of work documents, or tender packages for turnkey ventilation systems;
- Apply for employment or subcontractor registration with ADFC.
4. Purpose of Collection and Use
ADFC collects and uses personal information solely for legitimate commercial and engineering purposes, including:
- Assessing your industrial extraction requirements and preparing detailed engineering quotations;
- Designing, fabricating, delivering, installing, and commissioning certified dust and fume collection equipment;
- Scheduling routine preventative maintenance, filter replacements, and statutory emissions compliance testing;
- Communicating project updates, delivery schedules, and technical service bulletins;
- Meeting statutory, workplace health and safety (WHS), and regulatory reporting obligations under Australian law.
5. Disclosure of Personal Information
We respect your privacy and do not sell, rent, or trade your personal information. We may disclose your information to trusted third parties strictly on a need-to-know basis, including:
- Certified mechanical and electrical installation contractors working under direct ADFC supervision;
- Specialised freight carriers and logistics partners delivering heavy fabrication equipment to your site;
- Professional advisors, including legal counsel, auditors, and insurers;
- Government authorities, regulatory bodies, or law enforcement agencies where required by Australian statute or court order.
6. Data Security and Storage
ADFC implements comprehensive physical, electronic, and managerial safeguards to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure:
- Digital records are stored on secure Australian cloud servers protected by enterprise-grade SSL/TLS encryption, multi-factor authentication, and firewalls;
- Access to customer records is restricted to authorized personnel who require the information to perform engineering or administrative duties;
- Physical documents containing sensitive data are archived in access-controlled premises and securely shredded when no longer required.
7. Access, Correction, and Your Rights
Under the Australian Privacy Principles, you have the right to request access to the personal information ADFC holds about you, and to request corrections if you believe any details are inaccurate, incomplete, or out of date.
To exercise your rights or if you have questions regarding our privacy practices, please contact our Privacy Officer in writing using the contact details provided below. We will respond to your request within 30 business days.
8. Cookies and Web Analytics
Our website utilizes standard HTTP cookies and analytical tools to monitor traffic patterns, optimize page load speeds, and improve user navigation. You may modify your browser settings to reject cookies; however, doing so may affect certain functional features of the website.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at:
Australian Dust & Fume Control Pty Ltd
Attn: Privacy Officer
Unit 2, 10–12 Elizabeth Street, Wetherill Park NSW 2164, Australia
Phone: (02) 9939 3112
Email: [email protected]
This Privacy Policy was last updated in August 2026.